Master Lean Six Sigma foundations and transform your workplace through continuous improvement. Eliminate waste, optimise processes, and develop the practical CI skills that drive efficiency across every industry.
The Level 3 Improvement Technician apprenticeship is designed for frontline and supervisory staff across every sector
Lean tools to reduce cycle times, eliminate bottlenecks, and improve throughput. Drive measurable quality and efficiency gains on the shop floor.
Streamline workflows, reduce waste in supply chains, and optimise warehouse operations. Make every process count.
Root cause analysis, defect prevention, and statistical process control. Build systems that catch problems before they reach customers.
Apply Lean to patient pathways, theatre scheduling, and clinical workflows. Improve care quality whilst freeing up critical time for staff.
Eliminate process waste in transaction handling, customer onboarding, and back-office operations. Reduce cost per transaction whilst improving accuracy.
Lean principles adapted for service delivery. Improve citizen/customer experience whilst managing resources more effectively.
Lean Six Sigma methodologies are industry-agnostic. Whether you work in manufacturing, healthcare, finance, or public services, the principles remain the same. Master Lean once, apply it everywhere.
Industry-recognised apprenticeship standard plus 2 bolt-on professional qualifications
Your apprentices graduate with the ST0193 Level 3 Improvement Technician plus 2 additional professional qualifications. That's more value, more skills, more career options.
DfE-approved standard covering continuous improvement, change management, data analysis, lean tools, and workplace problem-solving. Certified improvement practitioner.
Chartered Management Institute qualification. Develop coaching skills to mentor colleagues, drive team development, and embed continuous improvement culture in your workplace.
Essential safeguarding knowledge and Prevent duty awareness. Critical for any role involving team leadership and organisational responsibility.
Most apprenticeship providers deliver the standard qualification only. TESS includes 2 additional bolt-on qualifications at no extra cost. Your team doesn't just complete the apprenticeship — they graduate as certified coaching practitioners with safeguarding expertise. That's competitive advantage.
Lean principles, Six Sigma, 8 wastes, PDCA cycle, Kaizen thinking. Building the mindset and language of continuous improvement.
SIPOC, Value Stream Mapping, Voice of Customer, root cause analysis. See and understand where problems hide in your processes.
5S, standard work, Statistical Process Control, Pareto analysis. Practical tools to reduce waste and control quality. Data-driven decision making.
PDCA cycles, Design of Experiments, business case development, change management. Test, validate, and implement solutions. Drive sustainable improvement.
Portfolio development. Knowledge consolidation. Mock assessments. Gateway readiness. Preparing your apprentice to shine at End Point Assessment.
Knowledge test (multiple-choice). Improvement project report with presentation. Graded Distinction / Pass / Fail. ST0193 standard.
Introduction to Lean thinking. Eight wastes. PDCA cycle. Kaizen principles. Kaizen. Building the foundation for everything that follows. Initial process mapping in your own workplace.
SIPOC diagrams. Value Stream Mapping (VSM). Voice of Customer (VoC). Root cause analysis. 5 Whys. Learning to see problems clearly and systematically.
5S methodology. Standard work. Statistical Process Control (SPC). Pareto analysis. Control charts. Practical tools to eliminate waste and control quality.
PDCA cycles. Design of Experiments (DoE). Business case development. Change management. Testing, validating, and implementing sustainable solutions.
Portfolio development. Knowledge consolidation. Mock assessment. Gateway review. Preparing your apprentice for success at End Point Assessment.
Knowledge test (multiple-choice on Lean principles, DMAIC, tools, statistics, change management). Improvement project report (written evidence). Presentation of findings and questioning by EPAO assessor.
ST0193 Improvement Technician Level 3 — Graded Distinction / Pass / Fail.
Multiple-choice assessment covering Lean principles, Six Sigma tools, statistical foundations, waste types, and change management concepts.
Written evidence of a real workplace improvement project. Demonstrates understanding of Lean methodology, data analysis, implementation, and measurable business impact.
Defend your project findings and methodology. Answer technical questions from the EPAO assessor. Demonstrate mastery of continuous improvement thinking.
Apprentices are graded Distinction, Pass, or Fail. TESS coaching ensures learners are ready to achieve.
Dedicated improvement coach, weekly 1-to-1 progress reviews, digital learning access, project mentoring, and direct employer engagement to ensure every apprentice delivers real business value.
Independently verified training excellence. Learner support and outcomes that meet the highest standards.
Apprentices and employers consistently rate us among the best. Real feedback from real learners.
Apprenticeship standard plus CMI Coaching Award and NCFE Safeguarding certificate. More value, more skills, more career options.
Far exceeds minimum requirements. Your team learns by doing real projects, not in classrooms. Measurable business impact from day one.
Complete funding for eligible employers through Apprentice Levy or co-investment. No hidden costs. Transparent pricing.
"The improvement projects our team completed have driven real cost savings and productivity gains. TESS turned our continuous improvement culture from aspirational into actual."
Fully funded. 12 months. 3 professional qualifications. Real workplace projects. Measurable impact. Start your team's improvement journey today.
Enrol NowThe TESS Group
109 Innovation Centre, Green St, Northampton NN1 1SY
📞 01604 210 500
✉️ info@thetessgroup.com
🌐 tessgroup.co.uk/improvement-technician