Who Is It For?
- Teams wanting to integrate AI into daily workflows — marketing, operations, HR, finance, comms
- Leaders and managers who need to understand AI’s strategic potential and limitations
- Organisations rolling out Copilot, ChatGPT, Claude, or Gemini and wanting structured adoption
- Anyone who’s tried AI tools but isn’t getting consistent, high-quality results
Programme Structure
| Format | Full-day workshop (9:00am – 4:30pm) or half-day option (AM or PM) |
| Delegates | Minimum 10 per session (up to 20 face-to-face, up to 30 virtual) |
| Delivery | Face-to-face at your premises nationwide, or live virtual via Teams/Zoom |
| Hands-On | 60%+ of the day is live, practical exercises on real business scenarios |
| Tools | ChatGPT, Microsoft Copilot, Claude, Gemini — platform-agnostic |
| CPD | CPD Accredited — certificate of completion for all delegates |
| Takeaways | Personal action plan, prompt library, and post-course resource pack |
Full-Day Agenda
9:00 – 9:30 • Welcome
Setting the Scene
Introductions, icebreaker, and framing the day around your team’s real challenges and opportunities. Why AI fluency is now a core professional skill in 2026.
9:30 – 10:15 • Foundations
The 2026 AI Landscape
A non-technical overview of generative AI, LLMs, agentic AI, and multi-modal models. Predictive vs generative AI explained through real-world analogies. What’s changed in the last 12 months and what it means for your organisation.
10:15 – 10:45 • Tools
Your AI Toolkit: Copilot, ChatGPT, Claude & Beyond
Strengths and best-use cases for each major platform. Microsoft Copilot for M365 integration, ChatGPT for creative and custom GPTs, Claude for long-form analysis, and Gemini for Google Workspace. Which tool for which job.
11:00 – 12:30 • Core Workshop
The Art of Effective Prompting
Introducing the TESS Prompt Framework — a simple, repeatable structure for crafting prompts that deliver consistent, high-quality outputs. Role, context, format, constraints, and iteration. Teams collaborate on function-specific briefs and test prompts live.
12:30 – 1:30 • Lunch Break
1:30 – 2:45 • Advanced Application
Supercharging Your Workflows
AI for data analysis & insight extraction. Content creation & personalisation at scale. Teaching AI your brand voice with custom instructions. Building reusable prompt templates and automated workflows. Hands-on exercise: delegates create personalised content using their own business scenarios.
3:00 – 4:00 • Governance
Ethical AI & Responsible Use
Hallucinations, bias, data privacy, IP, and the EU AI Act. The “Human-in-the-Loop” principle. Building your organisation’s AI usage policy. What not to put into an AI tool — and why.
4:00 – 4:30 • Action Planning
Your AI Action Plan & Wrap-Up
Guided personal reflection. Each delegate leaves with 3 concrete actions to implement AI in their role within the next 30 days. Q&A, feedback, and close.
What’s Included
- Full facilitation by expert TESS AI trainers
- Customised content tailored to your industry and team function
- TESS Prompt Framework reference cards for every delegate
- Curated prompt library with 50+ ready-to-use templates
- All workshop materials, workbooks, and handouts
- Post-course resource pack with further reading and tool guides
- 30-day post-course email support for prompt troubleshooting
- CPD-accredited certificate of completion for all delegates
- Progression pathway to Advanced AI Accelerator (Day 2)
AI Tools We Cover
Microsoft Copilot
The integration powerhouse. AI embedded directly into Outlook, Word, Excel, PowerPoint and Teams — enhancing the tools you already use daily.
ChatGPT (Teams / Enterprise)
The creative workspace. Custom GPTs, collaborative brainstorming, complex document analysis, and highly customisable repeatable workflows.
Claude (Anthropic)
The analytical deep-thinker. Excels at long-form content, nuanced analysis, coding support, and careful reasoning across large documents.
Google Gemini
The Google ecosystem native. Integrated with Workspace, Search, and YouTube — powerful for research, summarisation, and multi-modal tasks.
Benefits
For Your Organisation
- Immediate productivity gains from day one
- Consistent, responsible AI adoption across teams
- Reduced time on repetitive content and admin tasks
- Stronger AI governance and risk awareness
- Platform-agnostic skills that future-proof your workforce
For the Individual
- Confidence to use AI tools effectively and ethically
- A proven prompt framework applicable to any platform
- Hands-on experience with real business scenarios
- Personal action plan and ready-to-use prompt library
- Certificate of completion
2026 Topics Covered
- Agentic AI — autonomous AI assistants and what they mean for your workflows
- Multi-modal prompting — working with text, images, documents, and data in a single prompt
- Custom GPTs & AI agents — building bespoke tools tailored to your team’s needs
- EU AI Act & UK AI governance — what compliance looks like in practice
- AI for data-driven decisions — turning spreadsheets and dashboards into actionable insights
- Brand voice training — teaching AI to write like your organisation, not like a robot
Flexible Delivery Options
We design every session around your organisation’s specific tools, industry, and challenges. No generic slides — every example, exercise, and prompt is contextualised to your world.
| Per Person | £250 + VAT — minimum 10 delegates |
| Face-to-Face | Full day on-site at your premises, nationwide — up to 20 delegates |
| Live Virtual | Full day via Teams or Zoom — up to 30 delegates |
| Half Day | £175 + VAT per person — AM or PM session (min 10 delegates) |
| Large Groups | 30+ delegates split across AM/PM cohorts — discounts available |
| CPD Accredited | All delegates receive a CPD-accredited certificate of completion |
Want to go deeper? Ask about our Advanced AI Accelerator — Day 2 for custom GPTs, automation & agentic AI.